Service
Customer Care
One relationship across equipment, supplies and service.
Pros Link stays the point of contact after the sale — for reordering consumables, adding equipment, arranging service or quoting a replacement. For buyers, that means office technology is handled through one relationship instead of chased across several suppliers.
What it covers
- Consumable reordering and supply continuity
- Quotations for additional or replacement equipment
- Service scheduling and coordination
- A single point of contact across your installed base
Scope and cost are agreed before work starts
We do not publish standard rates or fixed contract tiers, because customer care varies with the machine, its age and how hard it is worked. Tell us what you are running and we will put the scope and the cost in writing first.